Privacy Policy

Use of private information policy (GDPR)

Last updated 22 July 2019

Summary

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Who we are

The data protection officer in respect of this website is:

David Pierce

Woodwick Gallery
Evie
Orkney
KW17 2PQ
UK

01856751701
info@woodwickgallery.com

Your Personal Data

Personal data is data that can be used to identify an individual. For example your name, email address, home address and even IP address. We collect and process personal data in compliance with the General Data Protection Regulation and will never share it with third party marketers or anyone else unless we are forced to by law.

How your personal data is collected on this website by us and by third parties

Our contact form and email

When you use our contact form or email address to contact us, we require your name, email address and telephone in order to reply to you. When you click the submit button on the contact form, your message and contact details are sent to us via email and are stored in our email system.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

• When you contact us by email or through our website, we collect your name, email address, phone number, website address, and the company you work for, if you’ve given us that.
• If you sign up for a newsletter, we only collect your email address.
• If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
• All distance payments are processed by PayPal, or, by prior agreement, by other means, e.g bank transfer. Payments at the gallery may be by cash or cheque with guarantee card, or by card using Sum Up. We never process card payments directly but will always use the above companies who are GDPR and PCI DSS compliant and value security above all else.

Where we store your information

When you contact us by email or through our website, we store your information only for as long as we do business with you. When we do business, we store your information in our accounts records.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information at our company

David Pierce is responsible for the security of your information. You can contact him by email at info@woodwickgallery.com if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

3rd party payments

When you make a payment by Paypal or Sum Up, by clicking on the proceed to payment button, you understand and agree that: (i) you will be leaving the Woodwick Gallery website and will be transferring to their payment platform,  (ii) any information you enter shall be subject to their own privacy policy,  (iii) your information may be processed and stored outside of the European Union and (iv) they shall be responsible for all processing of your information.

The computers we use are all encrypted using FileVault and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.

Your rights

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data we hold about you, including:

Right to confirmation – you have the right to know if we hold personal data that concerns you
Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
Right to erasure – you have the right to have your personal data removed from our systems

Should you wish to exercise any of these rights, please contact us by email.

You can find out more about your rights under the GDPR here.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact David Pierce by email at info@woodwickgallery.com or by phone on 01856 751701. If you’re the letter writing type, send your envelope to Woodwick Gallery, Evie, Orkney KW17 2PQ.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Last Updated: This Privacy Policy was last updated on 22 July 2019.